Eric Miller

DEVELOPER, EVANGELIST & ADVOCATE with 10+ years experience in broad development, services, support & IT roles. I possess deep knowledge of emerging technologies, enterprise software, troubleshooting & application design. Also, I am adept at feature analysis, defining requirements, & identifying enhancement opportunities for projects. To support my strong organizing, planning & project management skills, I engage in building relationships with internal & external customers, as well as utilize cross-functional leadership coupled with excellent communication skills for seamless project success. I quickly learn new concepts for mastery, & my demonstrated ability to exceed performance goals, improve customer satisfaction levels, solve problems & build lasting relationships has providing me with opportunities to learn new & diverse technical & professional development skills. CAREER HIGHLIGHTS • Bootstrapped a new enterprise search application which transitioned into a product offering paired with many other products in the suite to unify search for all platforms • Led a cross-functional team to conceptualize a platform enabling blockchain ledger capability on multiple supply chain management offerings with whitepaper & prototype • Co-led as primary technical architect the design & requirements gathering including multiple functions for a “from scratch” user portal redesign for Aptean SKILLS & EXPERTISE: #InformationTechnology #IT #Developer #Applications #Programmer #SaaS #TechnicalSupport #SolutionsArchitect #ProjectManagement #ProductManagement Technical Consultant Customer Retention Application Architecture Computer Programming Desktop Support Process Engineering Documentation Networking Product Testing Software Implementation Technical Training Troubleshooting Defect Identification Root Cause Analysis Disaster Recovery Integrations Business Process Requirements Analysis Scripting Enterprise Search Software Prototyping Best Practice Development Emerging Technology