Eric Parizal
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Eric Parizal is an experienced Assistant Manager with 14.4 years of work experience in the outsourcing/offshoring industry. He is skilled in service delivery, vendor management, contact centers, operations management, and performance management. Eric has a strong background in computer engineering and holds a Bachelor of Science degree in Computer Engineering from Central Colleges of the Philippines. He has worked at Firstsource in India as an Assistant Manager in the Research & Analytics department since May 2009.
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About
Experienced Assistant Manager with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Service Delivery, Vendor Management, Contact Centers, Operations Management, and Performance Management. Strong professional with a Bachelor of Science (BS) focused in Computer Engineering from Central Colleges of the Philippines.
Work Experience
Assistant Manager
Outsourcing and Offshoring Consulting
Eric Parizal's Professional Milestones
- Assistant Manager (2009-05-01~): Streamlined operational processes and implemented strategies to enhance efficiency and maximize productivity.
Skill
Bpo
Vendor Management
Service Delivery
Call Centers
It Service Management
Outsourcing
Team Management
Performance Management
Crm
Employee Engagement
Process Improvement
Operations Management
Training
Customer Relationship Management
Contact Centers
Certification
Colleagues
Yurika Station
business owner and claims manager
Hugh McGrady
Owner
Annemarie Jones
product owner & senior insights manager at firstsource
NKEMDI ONWORDI
network service delivery project management product owner business analysis customer support specialist
Dhananjaya V P
Business Owner
Other Named Eric Parizal
Frequently asked questions
We found 3 Eric Parizal's email addresses
We found 1 Eric Parizal's phone numbers
Eric Parizal's social media include: Linkedin,
Eric Parizal works for Firstsource
Eric Parizal's role in Firstsource is Assistant Manager
Eric Parizal works in the industry of Outsourcing and Offshoring Consulting
Eric Parizal's colleagues are Yurika Station,Hugh McGrady,Annemarie Jones
Eric Parizal's latest job experience is Assistant Manager at Firstsource