Eric Peterson
Technical Support Representative@ Cognyte
Denver, Colorado, United States
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Eric Peterson is a highly experienced Systems Analyst/Customer Support with over 20 years of experience in supporting critical systems and UNIX platforms. He has excellent customer service skills and has extensive experience in database functionality and navigation. Eric is a quick learner with exemplary documentation and interpersonal skills. He has worked in various roles, including Technical Support Representative at Cognyte, Verint, Target, Walmart, Trimble Inc., and GE. Eric's expertise lies in providing excellent customer service and support in the IT industry.
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Emails and Phone Numbers

@cognyte.com
@mjfreeway.com
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About

Systems Analyst/Customer Support with over 20 years of experience in supporting critical systems, as well as exposure to various UNIX platforms. Excellent customer service skills from 20+ years in a supporting role. Extensive experience with database functionality and navigation. Quick learner with exemplary documentation and interpersonal skills.

Work Experience

Maskit 33, Herzliya, IL

Software Development

1351
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Eric Peterson's Professional Milestones

  • Technical Support Representative (2021-02-01~): Provided expert technical support to customers, resolving issues efficiently and providing exceptional customer satisfaction.
  • Technical Support Representative (2018-11-01~2021-02-01): Provided exceptional technical assistance, resolving issues promptly and ensuring customer satisfaction.
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