End User Analyst@ RL Canning
Springfield, Illinois, United States
Eric Smith
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Marshall University
Real-Time AI Research
FlashIntel GPT
Tell me more about Eric Smith?
FlashIntel GPTEric Smith is an experienced information technology professional with over 18 years of experience in educational, financial, and mobile telecommunications environments. He has a strong skill set in Windows XP Pro, Windows 7, Nortel Meridian, Norton Ghost, Linux Desktop, Active Directory, SDLC, ITIL, Windows Server, system deployment, and more. Eric has worked at RL Canning as an End User Analyst and at IBM as a Deskside Support Representative. He is known for his leadership, process improvement, and team building abilities. Eric is based in the United States.
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About
I have over 18 years experience in information technology, serving in educational, financial and mobile telecommunications environments. My responsibilities have included the supervision of a campus identification office, PBX maintenance/MAC and PC desktop and notebook support and deployment.
Work Experience
End User Analyst
IT Services and IT Consulting
Eric Smith's Professional Milestones
- Deskside Support Representative (2008-01-01~2014-11-01): Providing exceptional computer support while maintaining superior customer service.
- It Analyst (2001-04-01~2008-01-01): Improving infrastructure and infrastructure, minimizing downtime and improving overall system performance.
Education
Management,
Bachelors,
Bachelor Of Business Administration,
Management Information Systems
1992-1995Skill
Windows Xp Pro
Windows 7
Nortel Meridian
Norton Ghost
Linux Desktop
Active Directory
Sdlc
Itil
Windows Server
System Deployment
Information Technology
Laptops
Desktop Computers
Help Desk Support
Bmc Remedy
Windows Xp
Customer Service
Troubleshooting
Leadership
Process Improvement
Project Management
Team Building
Team Leadership
Microsoft Office
Certification
Colleagues
Rachel Canning
Co Founder | Managing Partner
Kristen Castelloni
sr client engagement director account manager
Anthony Brown
ccna | it support technician | windows 10 | office 365 | active directory | microsoft 365 certified modern desktop administrator associate | itil
Amy Lamboley
vice president corporate operations at rl canning
Kristen Castelloni
sr client engagement director account manager
Other Named Eric Smith
Frequently asked questions
We found 3 Eric Smith's email addresses
We found 1 Eric Smith's phone numbers
Eric Smith's social media include: Linkedin,
Eric Smith works for RL Canning
Eric Smith's role in RL Canning is End User Analyst
Eric Smith works in the industry of IT Services and IT Consulting
Eric Smith's colleagues are Rachel Canning,Kristen Castelloni,Anthony Brown
Eric Smith's latest job experience is End User Analyst at RL Canning
Eric Smith's latest education in Marshall University
