Erica Ochoa
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FlashIntel GPTErica Ochoa is a Technical Support Analyst with 10.8 years of experience. She has worked at Oracle in Austin, Texas, as a Technical Support Analyst in the Customer Service department since June 2022. Prior to that, she worked at T-Mobile in Bellevue, Washington as a Technical Support Engineer from December 2014 to January 2020. Erica also has experience as an Owner in the General Management department since January 2013.
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Work Experience
Support Analyst
IT Services and IT Consulting
Erica Ochoa's Professional Milestones
- Technical Support Engineer (2014-12-01~2020-01-01): Provided efficient technical assistance, resolving complex issues and providing timely solutions.
- Support Analyst (2022-06-01~): Improving customer satisfaction by implementing proactive technical support strategies and resolving technical issues promptly.
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Erica Ochoa's social media include: Linkedin,
Erica Ochoa works for Oracle
Erica Ochoa's role in Oracle is Support Analyst
Erica Ochoa works in the industry of IT Services and IT Consulting
Erica Ochoa's colleagues are Chandler Blanton,wasif wasi,Kateryna Halchenko
Erica Ochoa's latest job experience is Support Analyst at Oracle
