Erick otieno
Tell me more about Erick otieno?
Erick Otieno is a highly experienced professional with 13.7 years of work experience in various roles. He has a strong background in safety management systems, airlines, airports, aviation, computer application, soccer player, call centers, reporting and analysis, and project management. Currently based in Kenya, Erick is the Call Center Team Leader at Samsung Electronics East Africa. He has previously worked at Horizon Contact Centers Ltd in Kenya as an Account Supervisor and Call Center Team Leader, as well as at Samsung Electronics in South Korea as a Call Center Team Leader. Erick's expertise and diverse background make him a valuable asset in the industry.
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About
Call center Team leader at Samsung Electronics East Africa
Work Experience
account supervisor at horizon contact centers ltd
Account Supervisor
Customer Service Agent
Outsourcing and Offshoring Consulting
Erick otieno's Professional Milestones
- Call Center Team Leader (2012-08-01~): Successfully guided and guided call center team team to enhance overall customer satisfaction and retention.
- Account Supervisor (2015-12-01~): Streamlined client relationships, resulting in increased customer retention and increased sales.
Skill
Safety Management Systems
Airlines
Airports
Aviation
Computer Application
Soccer Player
Call Centers
Reporting And Analysis
Project Management
Certification
Colleagues
Seth Rono
Floor Manager
Anne Muchugi
Chief Financial Officer
Nicholas Nganga
information technology director business and operations support at horizon contact centers
Samuel Makokha
IT Professional Telephony And Networks Social Media Manager | Customer Service Lead
Samuel Mungai
team manager at horizon contact centers ltd
Other Named Erick otieno
Frequently asked questions
We found 2 Erick otieno's email addresses
Erick otieno's social media include: Linkedin,
Erick otieno works for Horizon Contact Centers Ltd
Erick otieno's role in Horizon Contact Centers Ltd is account supervisor at horizon contact centers ltd
Erick otieno works in the industry of Outsourcing and Offshoring Consulting
Erick otieno's colleagues are Seth Rono,Anne Muchugi,Nicholas Nganga
Erick otieno's latest job experience is account supervisor at horizon contact centers ltd at Horizon Contact Centers Ltd