we deliver a wow experience to our clients and to each other@ PCI not the big company
San Antonio, Texas, United States
Ericka Wallace, SHRM-CP
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Northern Illinois University
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FlashIntel GPT
Tell me more about Ericka Wallace, SHRM-CP?
FlashIntel GPTEricka Wallace, SHRM-CP is a results-driven professional with 24.9 years of experience in business development, relationship building, and account management. She has a strong track record of achieving sales quotas while increasing gross profit. Ericka has achieved record-high customer satisfaction rankings and improved operational efficiency. She is a respected team player and leader of customer-focused teams, ensuring company goal achievement. Ericka is known for building favorable relationships with internal and external teams. She has worked in various roles, including People Manager, Human Resources Generalist, Client Relation Associate, and Admission Representative.
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Emails and Phone Numbers
About
Results driven professional with experience in Business Development, Relationship Building, and Account Management. Met sales quotas while increasing gross profit. Achieved record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Respected team player and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensured the execution of all business objectives by building favorable relationships with internal and external teams.
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we deliver a wow experience to our clients and to each other
People Manager
Book and Periodical Publishing
Ericka Wallace, SHRM-CP's Professional Milestones
- People Manager (2017-09-01~): Implementing effective strategies to foster a high-performing and inclusive workforce.
- Client Relation Associate (2015-01-01~2017-09-01): Building strong client relationships through effective communication and support, resulting in continuous improvements for the company.
Education
Bachelors,
Bachelor Of Science,
Fashion,
Fashion Merchandise
1989-1994Skill
Temporary Placement
Staffing Services
Technical Recruiting
Sourcing
Internet Recruiting
Applicant Tracking Systems
Recruiting
Interviews
Contract Recruitment
Staff Augmentation
Talent Acquisition
Screening Resumes
Career Development
Hiring
Leadership
Benefits Negotiation
Executive Search
Resume Writing
Permanent Placement
Temporary Staffing
Screening
It Recruitment
Training
Management
Customer Service
Public Speaking
Program Management
Team Building
Microsoft Office
Project Management
Crm
Sales
Staff Development
Strategic Planning
Budgets
Coaching
Vendor Relationships
Cross Functional Team Leadership
Leadership Development
Event Planning
Community Outreach
Customer Relationship Management
Key Account Acquisition And Retention
Prospecting And Lead Generation
Strategic Sales And Marketing
Budgeting
Executive Presentation And Negotiation
Cross Functional Leadership
Certification
Colleagues
M.B. Hargrove, Ph.D.
Associate To The President For Culture
Deborah Dale
Vice President | Culture and Client Experience | Chairman of the Brand
Bob Hitchcock
Chief Technology Officer
Bob Hitchcock
Chief Technology Officer
Lori Bishop, SCP, PRC
Chief People Officer
Other Named Ericka Wallace, SHRM-CP
Frequently asked questions
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Ericka Wallace, SHRM-CP works for PCI not the big company
Ericka Wallace, SHRM-CP's role in PCI not the big company is we deliver a wow experience to our clients and to each other
Ericka Wallace, SHRM-CP works in the industry of Book and Periodical Publishing
Ericka Wallace, SHRM-CP's colleagues are M.B. Hargrove, Ph.D.,Deborah Dale,Bob Hitchcock
Ericka Wallace, SHRM-CP's latest job experience is we deliver a wow experience to our clients and to each other at PCI not the big company
Ericka Wallace, SHRM-CP's latest education in Northern Illinois University
