quality assurance manager at mercer@ Mercer
Louisville, Kentucky, United States
Erik Horrell
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Bellarmine University
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FlashIntel GPTErik Horrell is an experienced Quality Assurance Manager with 22.5 years of work experience. He has a strong background in process improvement, software documentation, and quality assurance. Based in the United States, Erik has worked at Mercer in various roles, including Quality Assurance Manager, Product Support Specialist, and Quality Assurance Analyst. He is skilled in ITIL, Agile Methodologies, Test Management, and Software Development Life Cycle (SDLC). Erik's expertise in leadership, project management, and business analysis makes him a valuable asset in the human resources industry.
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About
Experienced Quality Assurance Manager with a demonstrated history of working in the human resources industry. Strong quality assurance professional skilled in ITIL, Agile Methodologies, Quality Assurance, Test Management, and Software Development Life Cycle (SDLC).
Work Experience
Quality Assurance Manager
quality assurance manager at mercer
Product Support Specialist
Quality Assurance Analyst
Service Desk Team Lead
Intern
IT Services and IT Consulting
Erik Horrell's Professional Milestones
- Intern (2001-05-01~2003-01-01): Completing comprehensive internships and engaging with interns, contributing to the successful entry into the organization.
- Product Support Specialist (2009-10-01~2013-03-01): Streamlined product support process, resulting in improved efficiency and improved customer satisfaction.
Education
English Language And Literature,
Literature,
English Language,
Bachelors,
Bachelor Of Arts,
Bachelor Of Science,
General,
Computer And Information Sciences
1998-2002Skill
Process Improvement
Software Documentation
Quality Assurance
Sql
Customer Service
Agile Methodologies
Leadership
Itil
Test Planning
Microsoft Office
Software Development
Software Project Management
Team Leadership
Microsoft Sql Server
Sdlc
Integration
Microsoft Project
Test Management
Tfs
Clearquest
Business Analysis
Management
Business Process Improvement
Certification
Colleagues
PRITI SINGH
product owner | scruminc certified |
Samy Hamad
Product Owner | Digital Transformation Leader
Grace Chen
Operational Intelligence Program Owner | Listener Solutionist
Mariusz Borowski
owner at mariusz borowski photography
Liz Hudon
Owner | TheFlaxenFilly.com
Other Named Erik Horrell
Frequently asked questions
We found 2 Erik Horrell's email addresses
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Erik Horrell works for Mercer
Erik Horrell's role in Mercer is quality assurance manager at mercer
Erik Horrell works in the industry of IT Services and IT Consulting
Erik Horrell's colleagues are PRITI SINGH,Samy Hamad,Grace Chen
Erik Horrell's latest job experience is quality assurance manager at mercer at Mercer
Erik Horrell's latest education in Bellarmine University
