Erik Johnson
Board Of Directors Member@ Action Design Network
Greater Chicago Area
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Erik Johnson is an experienced professional with 18.8 years of work experience. He specializes in project management, process improvement, consulting, and analysis. Based in Chicago, Illinois, Erik has a strong background in improving organizational decision-making and performance through behavioral science. He has worked on various projects, including establishing and executing customer insights functions for a large pharmaceutical company and delivering over 100 customer-focused studies. Erik also leads training for individuals and teams on these methods. He co-hosts the Action Design Radio podcast and publishes a newsletter that shares regular insights from behavioral science and how they apply to business and life.
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Emails and Phone Numbers

@morningstar.com
@gmail.com
+1 616304****
+1 202412****
+1 202248****
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About

I improve organizational decision-making and performance with behavioral science, the study of human behavior and decision-making.In practice, this means I typically work with organizations or digital focused teams to develop customer-driven strategies and optimize performance via rigorous user research, analytics, and testing. I also lead trainings for individuals and teams on these methods. Past projects include: - Establishing and executing a customer insights function for a large pharmaceutical company, including development of user research capabilities and delivery of over 100 customer focused studies. - Establishing a digital insights and experimentation function for a large financial company, including A/B testing capabilities, web analytics, and best practices. - Facilitating research on how behavioral science can improve college completion rates for low income community college students.- Delivery of extensive training on behavioral methods, including an online course on implementing a behavioral design process for products and services. ____I co-host the Action Design Radio podcast, where we interview practitioners at the cutting edge of applied behavioral science. I publish a newsletter that shares regular insights from behavioral science and how they apply to business and life and have been published in the Harvard Business Review, Behavioral Scientist, Observer, Morningstar Magazine, ConversionXL, Nir and Far, and PeopleScience.____Previously, I’ve worked at behavioral economics consultancy ideas42, Morningstar’s Behavioral Insights Team, and in IBM’s public sector consulting practice. I also created ProductPsychology.com and the Product Psychology Bootcamp course with best selling author Nir Eyal. I can be reached at [email protected].

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Work Experience

Washington, DC, 20036, US

Design Services

11
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Erik Johnson's Professional Milestones

  • Board Of Directors Member (2014-03-01~): Successfully overseeing and managing board meetings and meetings to enhance transparency and efficiency.
  • CAD Designer (2005-01-01~2006-01-01): Creating visually stunning designs that accurately align with client branding and enhance the brand's brand image.
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Education

Rockford High School
Rockford High School
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