orchestrating superior customer experiences@ Citizens
Charlotte Metro
Erik van Bergen
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Delft University of Technology
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FlashIntel GPT
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FlashIntel GPTErik van Bergen is a highly experienced professional with 29.2 years of work experience in design strategy, product design, service design, strategic planning, and problem solving. Based in the United States, Erik has a strong background in orchestrating customer experiences and experimenting with new devices. He is known for his innovative thinking and problem-solving abilities, which have led to his success in analyzing user experience problems holistically. Erik's expertise extends to areas such as user experience, interaction points, and ecosystems. With a diverse work history, Erik has worked for reputable companies such as Citizens, Wells Fargo, Compucom, InVue, and GE.
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About
I find orchestrating experience touchpoints as interesting as inventing new devices. I started flexing creative muscles as an industrial designer but later discovered a passion for service design. Motivated to innovate and problem-solve, I enjoy the process of uncovering insights through research, design thinking and multidisciplinary teamwork. I look at user experience problems holistically, considering interaction points as well as the ecosystems that influence them.
Work Experience
orchestrating superior customer experiences
Banking
Erik van Bergen's Professional Milestones
- Industrial Design Intern (1994-09-01~1994-12-01): Coordinated seamless construction projects, completing them on time and within budget.
- Staff Designer (1996-09-01~2002-08-01): Creating unique and visually stunning designs to enhance clients' personal spaces and enhance their overall design vision.
Education
Strategic Product Design With Annotation In Entrepreneurship
2010-2012Skill
Design Strategy
Product Design
Service Design
Strategic Planning
Problem Solving
Industrial Design
Product Innovation
Product Development
Commercialization
User Research
Market Analysis
Brand Design
Brand Management
Brand Equity Development
Project Planning
Project Management
Team Leadership
Innovation Management
Storyboarding
Storytelling
Presentations
Copywriting
Brand Development
Concept Development
Entrepreneurship
Solidworks
User Centered Design
Concept Generation
Strategic Design
Strategy
Sketching
Certification
Colleagues
Michael Long
Vice President | Finance Product Owner
Olcian Durham
Vice President Of Online Banking Product Owner | Customer Service Representative
Joanne Hynes
Experience Owner
Gaurav Sethi
chief product & strategy officer | general manager p&l owner product executive | innovator empathetic leader dei champion | ex-jpmc ex-capone
Michael Long
Vice President, Finance Product Owner
Other Named Erik van Bergen
Erik van Bergen
productgroepverantwoordelijke at intratuin
Erik van Bergen
Zelfstandige
Erik van Bergen
Senior Product Owner Magister (PSPO) | Magister | Iddink Group | Sanoma Learning
Erik van Bergen
ecology and evolution
Erik van Bergen
operations director mhome | circular & biobased building | sustainable modular homes | flex living |new housing solution
Frequently asked questions
We found 3 Erik van Bergen's email addresses
We found 2 Erik van Bergen's phone numbers
Erik van Bergen works for Citizens
Erik van Bergen's role in Citizens is orchestrating superior customer experiences
Erik van Bergen works in the industry of Banking
Erik van Bergen's colleagues are Michael Long,Olcian Durham,Joanne Hynes
Erik van Bergen's latest job experience is orchestrating superior customer experiences at Citizens
Erik van Bergen's latest education in Delft University of Technology
