Erika Hammond

A lifelong learner with over 12 years' experience in cross-functional business systems analysis and project management with a passion for developing stakeholder relationships and growing high performing teams SKILLS SUMMARY: • Business systems analysis, business process optimization, business case and use case elicitation • Full lifecycle management of business requirements – elucidation, documentation, presentation, and validation – in both large-scale waterfall and modest-sized agile scrum projects • Building high performing teams through cultivating a culture of authenticity, trust, and fun • Developing others via a continuous growth mindset, focusing on adjacent business domain acumen, skills training, individual coaching and mentoring, and stretch assignments for on-the-job experience • Stakeholder management, relationship-building, collaborating with partners to find win-win outcomes • Written and oral communications, preparing and delivering training, presenting to large groups • Transition change management, identifying risk areas and relevant mitigation steps, communications planning, program branding and messaging, measuring effectiveness and adapting accordingly • Vendor compliance root cause analysis and remediation activities (e.g EDI transmission errors and VAS processing) • Premium distribution solutions negotiation to accelerate speed to market, reduce errors, and cut costs • SAP Apparel Footwear Solutions (AFS), Sales and Distribution, Order Management fit gap analysis, testing, release management, and operational activities • Report development on Brio/Hyperion BI, Cognos, SAP • SAP Order Management, Microsoft Office, Excel power-user, Tableau