Research Analyst@ SCW Consulting, Inc.
Denver, Colorado, United States
Erin Cheney
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Front Range Community College
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FlashIntel GPTErin Cheney is a highly experienced professional with 15 years of work experience in customer retention, customer experience, and troubleshooting. She has worked in call center customer service positions for over ten years, showcasing her expertise in telecommunications. Erin is known for her outgoing and open communication skills, always seeking solutions before presenting to clients. She is currently seeking new challenges and strives for excellence in service. Erin is based in the United States.
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About
I joined SCW Consulting Inc in 2013 and I am looking forward to an exciting and new career with them as a Research Analyst. I have spent the last four years in call center customer service positions but I have over ten years of customer service related experience. Needless to say I have a flair for the “human connection”. I am extremely outgoing and an open communicator. I pride myself on thinking outside the box and always looking for every possible outcome before presenting a solution to a client. I am not afraid to accept new challenges that come along with this position and strive for excellence in service.
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Research Analyst
Security and Investigations
Erin Cheney's Professional Milestones
- Opener (2008-10-01~2009-09-01): Ensuring seamless integration, seamless integration of multiple systems, and streamlined information retrieval processes.
- Research Analyst (2013-06-01~): Streamlining and optimizing data analysis to drive actionable insights and inform informed decision-making.
Education
General Education
2007-2009Skill
Customer Retention
Customer Experience
Customer Satisfaction
Troubleshooting
Telecommunications
Wireless
Cellular Communications
Mobile Devices
Call Centers
Customer Service
Telephony
Technical Support
Gsm
Certification
Colleagues
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Erin Cheney works for SCW Consulting, Inc.
Erin Cheney's role in SCW Consulting, Inc. is Research Analyst
Erin Cheney works in the industry of Security and Investigations
Erin Cheney's colleagues are Erin Calaci,Michele Clark,Jim Saunders
Erin Cheney's latest job experience is Research Analyst at SCW Consulting, Inc.
Erin Cheney's latest education in Front Range Community College
