Erin Hobson
University of Victoria
Tell me more about Erin Hobson?
Erin Hobson is a highly experienced leader with 19.7 years of work experience. She possesses a wide range of skills including strategy execution, people management, customer experience, project management, and SAP implementation. Based in Vancouver, Canada, Erin has held various leadership positions at STEMCELL Technologies, where she has demonstrated her expertise in leading client service, operations, and project teams. She is known for her ability to manage resources, timeframes, and multiple priorities while creating collaborative partnerships to support corporate strategy and achieve departmental goals. Erin is known for driving continuous improvement through process optimization and system enhancements.
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About
A leader with in-depth experience leading client service, operations and project teams. Manages resources, timeframes and multiple priorities while creating collaborative partnerships to support corporate strategy and achieve departmental goals. Known for driving continuous improvement through process optimization and system enhancements. Develops strong relationships and takes solution driven problem solving approaches.
Work Experience
Director Global Customer Service Experience
director global customer support experience at stemcell technologies
Customer Service Experience Manager
Customer Service Manager
Customer Service Supervisor
Customer Service Representative
Global Customer Service Experience Manager
Customer Service Representative
Biotechnology Research
Erin Hobson's Professional Milestones
- Customer Service Representative (2004-03-01~2007-09-01): Delivered exceptional customer support and exceeded sales targets, consistently exceeding expectations.
- director global customer support experience at stemcell technologies (2018-07-01~2021-10-01): Optimized customer-centered strategies by implementing a dynamic process for enhancing customer satisfaction and loyalty.
Education
Sociology
1998-2002Skill
Strategy Execution
People Management
Customer Experience
Project Management
Sap Implementation
Hiring
Performance Management
Process Optimization
Business Analytics
Operating Systems
Customer Service Management
People Development
Cross Functional Team Leadership
Performance Metrics
Certification
Colleagues
John Lilleyman
chief information officer at stemcell technologies | bt150
Roy Musil
Executive Advisor To The Chief Executive Officer
Helen Sheridan, MA, CPHR, ICD.D
Chief Human Resources Officer
Jacoba Pushak
Executive Assistant To The President And Chief Executive Officer
Allen C Eaves
President | Chief Executive Officer
Other Named Erin Hobson
Frequently asked questions
We found 1 Erin Hobson's email addresses
We found 2 Erin Hobson's phone numbers
Erin Hobson's social media include: Linkedin,
Erin Hobson works for STEMCELL Technologies
Erin Hobson's role in STEMCELL Technologies is director global customer support experience at stemcell technologies
Erin Hobson works in the industry of Biotechnology Research
Erin Hobson's colleagues are John Lilleyman,Roy Musil,Helen Sheridan, MA, CPHR, ICD.D
Erin Hobson's latest job experience is director global customer support experience at stemcell technologies at STEMCELL Technologies
Erin Hobson's latest education in University of Victoria