Ernest Rojas

Starting with my employment with SPRINT to my current employment; I have accumulated years of management experience in three very different production environments. All my management positions have been fast paced environments with demanding customers and strict contract requirements. I am an operations manager experienced in utilizing proven leadership techniques to create efficient organizations, enduring relationships, and successful results. I have led several organizations to significant cost reductions, profit improvements, and healthier client relationships. I believe in engaging and developing employees and have been successful in creating winning teams that have achieved unprecedented results in production and quality. I am highly organized and extremely proficient in managing delegated projects from start to finish. I believe in celebrating the little victories and motivating the workforce to fulfill the vision that we have created for ourselves. I am experienced in managing the training cycle, including the development of the training staff. I have extensive experience speaking to groups, large and small, and I use this skill to communicate, engage, and motivate the organization. Specialties: • Strategic Business Planning • Process/Delivery Management • Process Planning, Development and Introduction • Government Relations • Contract Negotiation/Administration • Policy & Procedure Analysis & Development • Strategic/Operational Planning & Tactical Execution • Supplier/ Vendor Relations • Customer Relations Management (CRM) • Project Management/Process Delivery • Budgeting, Forecasting & Cost Controls • Organizational Development