customer success leader @salesforce - coach - +15 years in software industry - passionate about customer centricity customer experience collective intelligence and transformation@ Salesforce
Paris, Île-de-France, France
Estelle Féret Spinnewyn
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FlashIntel GPTEstelle Feret Spinnewyn is a highly experienced professional with 24.2 years of work experience in the IT and SaaS industry. She is skilled in e-commerce, solution selling, management, and strategy. Based in Paris, France, Estelle is a humanist leader who believes in the power of diversity and a solution-oriented mindset. She is passionate about talent development and coaching, and collaborates closely with her team members to help them develop their personal development plans and grow their career. With a strong background in customer success management and coaching, Estelle is a valuable asset in the field of e-commerce and social commerce.
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About
+15 years in IT and SaaS industry, evolving in a dynamic and fast moving environment, I am a humanist leader convinced about the importance of putting the customers and employees at the heart of the strategy. Strong believer of the power of diversity, with a solution oriented mind, I am keen to work collaboratively and use the collective intelligence to foster out-of-the-box thinking, creativity and innovation.Passionate about talent development and coaching, I work closely with my team members to help them own their personal development plan, grow and enjoy their job.Skills & Knowledge: Customer Success Management, Coaching, Leading change, Management, Strategy, Positive communication, Talent Development, , Retail, Marketing, Digital, E-Commerce, Social Commerce, Cross-channel marketing, SaaS, Solution Selling, Sales.
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customer success leader @salesforce - coach - +15 years in software industry - passionate about customer centricity customer experience collective intelligence and transformation
RVP Success Management EMEA | UK International Small And Medium Business
RVP Success Management France
Internal Salesforce Coach
Rvp, Rcpg Success Management Portfolio
Member Of Salesforce Executive Committee
Director EMEA South Customer Success | Commerce Cloud
Software Development
Estelle Féret Spinnewyn's Professional Milestones
- Client Success Director (2012-08-01~2014-05-01): Driving client satisfaction and loyalty through expert e-commerce strategies.
- Internal Salesforce Coach (2020-09-01~): Guided sales team to achieve record-breaking monthly sales targets, ensuring their success and expanding their workforce.
Skill
E Commerce
Saas
Solution Selling
Management
Strategy
B2b
Account Management
Sales
Retail
Digital Marketing
Crm
Enterprise Software
Leadership
Customer Relationship Management
Integration
Software As A Service
Business To Business
Business Process
Online Marketing
Salesforce.com
Lead Generation
Sales Process
Certification
Colleagues
Jeremy Bednarski, MBA
Salesforce Content Strategist | Content Marketing Leader | Owner Of Rockified Marketing | Freelance Consulting And Writing
Quinton Blois
ae at salesforce | owner at imagine garments
LIBIN LOUIS
Senior Solution Consultant | Product Owner | Scrum Master
Rohit Yadav
Senior Customer Success | Digital Transformation | Marketing Automation | Salesforce | Professional Scrum Product Owner | MBA in Consultancy Management | BITS Pilani | SaaS
Andrew Howard
Owner
Other Named Estelle Féret Spinnewyn
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Estelle Féret Spinnewyn works for Salesforce
Estelle Féret Spinnewyn's role in Salesforce is customer success leader @salesforce - coach - +15 years in software industry - passionate about customer centricity customer experience collective intelligence and transformation
Estelle Féret Spinnewyn works in the industry of Software Development
Estelle Féret Spinnewyn's colleagues are Jeremy Bednarski, MBA,Quinton Blois,LIBIN LOUIS
Estelle Féret Spinnewyn's latest job experience is customer success leader @salesforce - coach - +15 years in software industry - passionate about customer centricity customer experience collective intelligence and transformation at Salesforce
