Esther Lai
Project Management Office@ Maybank
Singapore
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Esther Lai is a highly experienced professional with 14.7 years of work experience. She has a strong skill set in process improvement, ITIL, service desk, project management, reporting and analysis, IT service management, and incident management. Esther is based in Singapore and has worked at Maybank in Malaysia as a PMO on the General Management department. She also has experience at BAT in the United Kingdom as a Service Exploitation and Benefits Realization Analyst and Measurement & Reporting Analyst. Esther's expertise lies in the banking and financial services industry.
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Emails and Phone Numbers

@maybank.com.my
@maybank.co.id
@maybank.com
+60 320708****
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Work Experience

100 Jalan Tun Perak, Kuala Lumpur, Wilayah Persekutuan, 50050, MY

Banking

22485
Phone
+60 320708833
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Esther Lai's Professional Milestones

  • Measurement & Reporting Analyst (2009-01-01~2011-01-01): Streamlining measurement accuracy and reporting processes for enhanced accuracy and efficiency.
  • Service Exploitation And Benefits Realization Analyst (2012-01-01~2013-04-01): Implemented data-driven strategies to optimize service exploitation and benefit plans to enhance business performance.
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