Eyn Loyola-lasam
Rizal Technological University
Tell me more about Eyn Loyola-lasam?
Eyn Loyola-lasam is a highly experienced professional with 18.9 years of work experience in the call center industry. Based in the Philippines, she has a diverse skill set including proficiency in Microsoft Excel, Microsoft Word, customer service, knowledge transfer, and point of contact. With 7 years of experience in various roles such as Customer Service, Change Management, Client Relations Associate, Floor Support, Performance Management, and Auditor, Eyn is passionate about teamwork, education, learning, building relationships with clients, sharing her knowledge and experience, handling change management projects, and maximizing her network and profit growth. She is seeking opportunities for professional growth, continuous education, and continuous learning.
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About
Has been in the call center industry for 7 years with experiences on: - Customer Service - Change Management - Client Relations Associate - Floor Support - Performance Management. - Certified IIAR Auditor - Internal Compliance Testing; Quality Audits (BPMS) Exposures on: - An Associate for Risk and Compliance Audit- SOX/KCO - Process Documentation - SOD - Separation Of Duty Passionate About: 1. Teamwork 2. Education and Learning 3. Building relationships with clients 3. Sharing my knowledge and experience 4. Handling Change Management Projects 5. Fun at work Seeking For: - Professional growth - Continuing Education - Maximizing my network - Profit Growth
...See MoreWork Experience
Assistant Manager
IT Services and IT Consulting
Eyn Loyola-lasam's Professional Milestones
- Assistant Manager (2013-07-01~): Effectively managing administrative tasks to drive organizational efficiency and deliver high-quality results.
- Customer Service Representative (2004-11-01~2005-08-01): Provided exceptional customer support, enabling them to resolve customer issues efficiently and effectively.
Education
Skill
Microsoft Excel
Microsoft Word
Customer Service
Knowledge Transfer
Point Of Contact
Powerpoint
Training Facilitation
Knowledge Based Systems
Process Flow Documentation
Internal Audit
Data Analysis
Change Management
Subject Matter Experts
Telecommunication Services
Mobile Devices
Mobile Technology
Mobile Phone Apps
Mentoring
Coaching
Six Sigma
Service Delivery
Crm
Customer Satisfaction
Call Center
Vendor Management
Outsourcing
Operations Management
Workforce Management
Business Process Improvement
Transition Management
Team Management
Bpo
Process Improvement
Performance Management
Certification
Colleagues
Jasma Anderson
Business Owner at Jasma's Gourmet Treats & Berries
Vidal Capelucci
Sales Consultant | Project Analyst | Product Owner
Michelle Aclan
Business Owner
Afreen Khan
Product Owner
tim collinge
Construction Company Owner at Concentrix
Other Named Eyn Loyola-lasam
Frequently asked questions
We found 2 Eyn Loyola-lasam's email addresses
We found 1 Eyn Loyola-lasam's phone numbers
Eyn Loyola-lasam's social media include: Linkedin,
Eyn Loyola-lasam works for Concentrix
Eyn Loyola-lasam's role in Concentrix is Assistant Manager
Eyn Loyola-lasam works in the industry of IT Services and IT Consulting
Eyn Loyola-lasam's colleagues are Jasma Anderson,Vidal Capelucci,Michelle Aclan
Eyn Loyola-lasam's latest job experience is Assistant Manager at Concentrix
Eyn Loyola-lasam's latest education in Rizal Technological University