Eyn Loyola-lasam
Assistant Manager@ Concentrix
Philippines
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Eyn Loyola-lasam is a highly experienced professional with 18.9 years of work experience in the call center industry. Based in the Philippines, she has a diverse skill set including proficiency in Microsoft Excel, Microsoft Word, customer service, knowledge transfer, and point of contact. With 7 years of experience in various roles such as Customer Service, Change Management, Client Relations Associate, Floor Support, Performance Management, and Auditor, Eyn is passionate about teamwork, education, learning, building relationships with clients, sharing her knowledge and experience, handling change management projects, and maximizing her network and profit growth. She is seeking opportunities for professional growth, continuous education, and continuous learning.
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Emails and Phone Numbers

@concentrix.com
@ph.daksh.com
+63 801727****
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About

Has been in the call center industry for 7 years with experiences on: - Customer Service - Change Management - Client Relations Associate - Floor Support - Performance Management. - Certified IIAR Auditor - Internal Compliance Testing; Quality Audits (BPMS) Exposures on: - An Associate for Risk and Compliance Audit- SOX/KCO - Process Documentation - SOD - Separation Of Duty Passionate About: 1. Teamwork 2. Education and Learning 3. Building relationships with clients 3. Sharing my knowledge and experience 4. Handling Change Management Projects 5. Fun at work Seeking For: - Professional growth - Continuing Education - Maximizing my network - Profit Growth

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Work Experience

39899 Balentine Dr. , Newark, California, 94560, US

IT Services and IT Consulting

162535
Phone
+1 8017270200
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Eyn Loyola-lasam's Professional Milestones

  • Assistant Manager (2013-07-01~): Effectively managing administrative tasks to drive organizational efficiency and deliver high-quality results.
  • Customer Service Representative (2004-11-01~2005-08-01): Provided exceptional customer support, enabling them to resolve customer issues efficiently and effectively.
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Education

Rizal Technological University
Rizal Technological University2000-2006
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