Fabio Dalle Mulle

I am a seasoned operations and customer service professional with 12+ years of management and process efficiency experience in the global retail sector. Recognized for demonstrating a natural aptitude for conflict resolution, as well as for training and development, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded sales and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include creating strategies to streamline operations while maintaining compliance with regulations. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, discerning delegation, exemplary customer service, consistently increasing sales performance, and resource management to support efficiency and maximum returns.Currently, I am the Branch General Manager with DFS Furniture. Under my leadership, I facilitate the efficient, profitable operations of a high-performing location. I also direct the end-to-end onboarding process of hiring and training new employees. In addition, I liaise with senior leadership, sales and compliance teams to ensure the company’s operational support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth operations and customer service expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.Feel free to contact me through this profile if you wish to connect.