Faith Cheruiyot
Technical Support Engineer@ Internet Solutions Limited
Kenya
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Faith Cheruiyot is a self-driven IT Professional with 7.1 years of experience. Based in Kenya, she possesses skills in Cisco technologies, cloud computing, Linux, network security, and networking. Faith approaches problem-solving from different perspectives and has a strong interest in community service, sports, and learning. She excels in teamwork, communication, leadership, setting goals, analysis, and negotiation, and is able to work under minimal supervision and meet deadlines. Her previous work experience includes roles as a Technical Support Engineer at Internet Solutions Limited in Hong Kong and a Noc Support Engineer at Jamii Telecommunications Ltd in Kenya.
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About

A self-driven IT Professional aiming to make a difference in the field of Technology by approaching problem solving from a different angle. My interests in community service, sports and learning have enabled me to refine my skills in teamwork, communication, leadership, setting and achieving goals, analysis and negotiation as well as being able to work under minimum supervision and meet deadlines.

Work Experience

HK

IT Services and IT Consulting

4
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Faith Cheruiyot's Professional Milestones

  • Noc Support Engineer (2017-01-01~2018-03-01): Advised on network security concerns, minimizing downtime and ensuring safe and uninterrupted operations.
  • Technical Support Engineer (2018-04-01~): Provided exceptional technical assistance, resolving customer issues effectively and ensuring a customer satisfaction.
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Education

Cisco Networking Academy
Cisco Networking Academy

Telecommunications,

Computer Systems

2018-2018
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