Customer Service Supervisor | Team Lead@ Teleperformance
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Faraz Shaikh
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Staffordshire University
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Tell me more about Faraz Shaikh?
FlashIntel GPTFaraz Shaikh is a highly skilled professional with 9.2 years of experience in various roles such as Operations lead and Quality Assurance Lead. He has a strong background in customer service, management, and public speaking. Faraz has consistently achieved targets and achieved a quick growth in the industry over a short period. He has worked for companies like ByteDance and Teleperformance, where he held positions such as Quality Assurance Team Lead and Customer Service Supervisor. Faraz is based in Malaysia and has a proven track record of delivering exceptional results in his roles.
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About
Equipped with an all round experience of working as an Operations lead and as a Quality Assurance Lead in the Trust and Safety team for two of the world's biggest social media platforms. Consistent achievements for meeting targets and achieving a quick growth in the industry over a short span of time.
Work Experience
Customer Service Supervisor | Team Lead
Operations Supervisor | Team Lead
Customer Service Advisor
Outsourcing and Offshoring Consulting
Faraz Shaikh's Professional Milestones
- Customer Service Supervisor | Team Lead (2019-08-01~): Developed and implemented strategies to enhance customer service and drive customer satisfaction.
- Library Assistant (2014-08-01~2017-02-01): Streamlining the library system, enhancing user experience and increasing accessibility to various library services.
Education
Bachelors,
International Business
2016-2018Skill
Microsoft Office
Microsoft Word
Powerpoint
Customer Service
Management
Public Speaking
English
Teamwork
Research
Teaching
Microsoft Excel
Leadership
Team Leadership
Talent Scouting
Talent Acquisition
Human Resources
Recruiting
Headhunting
Analytical Skills
Critical Thinking
Autocad
Certification
Colleagues
Other Named Faraz Shaikh
Frequently asked questions
We found 3 Faraz Shaikh's email addresses
Faraz Shaikh's social media include: Linkedin,
Faraz Shaikh works for Teleperformance
Faraz Shaikh's role in Teleperformance is Customer Service Supervisor | Team Lead
Faraz Shaikh works in the industry of Outsourcing and Offshoring Consulting
Faraz Shaikh's colleagues are Tanmay maurya,bukola john,Jae vie
Faraz Shaikh's latest job experience is Customer Service Supervisor | Team Lead at Teleperformance
Faraz Shaikh's latest education in Staffordshire University
