bonitas client operations manager medscheme@ AfroCentric Group
Johannesburg, Gauteng, South Africa
Farzana Khan
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FlashIntel GPTFarzana Khan is a highly experienced professional with 17.1 years of work experience in call centre management. She possesses a wide range of skills including six sigma, leadership development, risk management, performance management, and coaching. Based in Johannesburg, South Africa, Farzana has a successful career in administration and customer service, excelling at interfacing with others at all levels to ensure organizational goals are met. She is known for her interpersonal, analytical, and organizational skills, and her ability to excel in highly competitive environments. Farzana's objective is to be the best in any task and contribute to a progressive institution.
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About
I have extensive call centre experience with a successful career in administration and customer service Excels at interfacing with others at all levels to ensure organisational goals are attained. Interpersonal, analytical and organisational skills are one of my greater strengths. Excelled within highly competitive environments where leadership skills are the keys to success. Objectives * To be the best I can be at any given task * To be part of a progressive institution where my passion, determination and hard work will integrate at providing a “value added service” to the institution
...See MoreWork Experience
bonitas client operations manager medscheme
Call Centre Team Leader
Call Centre Team Leader
Government Administration
Farzana Khan's Professional Milestones
- Call Centre Team Leader (2006-09-01~2009-08-01): Motivated and empowered, optimizing call centre operations for increased client satisfaction and customer satisfaction.
- Call Centre Team Leader (2006-09-01~2009-08-01): Streamlined call center operations and increased efficiency by implementing strategies that minimized response times and improving customer satisfaction.
Skill
Six Sigma
Leadership Development
Risk Management
Performance Management
Coaching
Customer Service Management
Call Centers
Team Leadership
People Management
Leadership
Management
Customer Service
Operations Management
Process Improvement
Sla
Account Management System
Quality Assurance
Administration
Customer Experience
Change Management
Certification
Colleagues
Ncumisa Hlapo DAMA (CDMP)
Senior Manager: Data Analytics | Founder | Data Talk Podcast
Kevin Aron
Chief Executive Officer
Kevin Douglas Wright
Chief Information Officer
Zandiswa Jaxa
forever living business owner fbo customer service agent at medscheme
Ngobeni Paul
Owner | Sergeant Trading
Other Named Farzana Khan
Frequently asked questions
We found 2 Farzana Khan's email addresses
We found 1 Farzana Khan's phone numbers
Farzana Khan's social media include: Linkedin,
Farzana Khan works for AfroCentric Group
Farzana Khan's role in AfroCentric Group is bonitas client operations manager medscheme
Farzana Khan works in the industry of Government Administration
Farzana Khan's colleagues are Ncumisa Hlapo DAMA (CDMP),Kevin Aron,Kevin Douglas Wright
Farzana Khan's latest job experience is bonitas client operations manager medscheme at AfroCentric Group
