Fatima Loyo
Personal Banker@ Citi
Greater Chicago Area
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Fatima Loyo is a bilingual customer service professional with 7.6 years of experience. She has a diverse background in team management and customer care, and is focused on first contact resolution, customer satisfaction, process improvement, and long-term growth with a company. Fatima has worked in various roles, including Personal Banker at Citi, Member Service Consultant at Alliant Credit Union, and Customer Service Representative at Advocate Health Care. She also has experience as a Waitress and Operations Team Lead at SMS Assist, L.L.C. Fatima is based in Chicago, Illinois.
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Emails and Phone Numbers

@citigroup.com
@alliantcreditunion.org
+1 888248****
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About

Bilingual customer service professional with a diverse background in team management and customer care. Focused on first contact resolution, customer satisfaction, process improvement and long term growth with a company.

Work Experience

388 Greenwich Street, New York, New York, 10013, US

Financial Services

189360
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Fatima Loyo's Professional Milestones

  • Member Service Consultant (2020-01-01~2021-02-01): Helped clients achieve their goals through tailored and effective membership service strategies.
  • Personal Banker (2021-02-01~): Provided exceptional financial guidance to clients, exceeding their expectations and facilitating their financial success.
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Education

Triton College
Triton College