Technical Support Analyst 1St Line@ NTT Ltd.
London, London, United Kingdom
Fazlur Rahman
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Queen Mary University of London
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FlashIntel GPTFazlur Rahman is an experienced Lead Technical Support and Solutions Operations Engineer with 13.9 years of work experience in the telecommunications industry. He has a strong skill set in Linux, servers, cloud computing, virtualization, DNS, Active Directory, Nagios, Centos, VoIP, Apache, managed hosting, VPN, VMware, Kickstart, Windows 7, Red Hat Linux, Cisco technologies, and MySQL. Fazlur has worked at NTT Ltd. as a Solutions Operations Engineer and Technical Support Analyst, and at Netbenefit as a Technical Support Engineer. He holds a BSc in Computer Science from Queen Mary, U. Of London.
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About
Experienced Lead Technical Support and Solutions Operations Engineer with a demonstrated history of working in the telecommunications industry. Managing technical escalations for customer solutions. Taking ownership and resolving accordingly any problems/issues escalated by clients. Strong information technology professional with a BSc in Computer Science from Queen Mary, U. Of London.
Work Experience
Technical Support Analyst 1St Line
Solutions Operations Engineer
IT Services and IT Consulting
Fazlur Rahman's Professional Milestones
- Solutions Operations Engineer: Optimized operational efficiency by implementing streamlined processes and optimizing resource allocation.
- Technical Support Engineer (2009-11-01~2011-09-01): Provided exceptional technical assistance, resolving customer issues effectively and effectively.
Education
Computer Sciene
2006-2009Skill
Linux
Servers
Cloud Computing
Virtualization
Dns
Active Directory
Nagios
Centos
Voip
Apache
Managed Hosting
Vpn
Vmware
Kickstart
Windows 7
Red Hat Linux
Cisco Technologies
Mysql
Certification
Colleagues
Denissa Lalitya
Scrum Master Product Owner | IT Business Analyst
Gayathri Putcha
Executive - Recruitments
Julie Chevalier
Product Owner at European Commission
Susy Ferrand
owner partner ferrand square logistics
Jayant Gundewar
Technology Evangelist Growth Hacker | IT Services Leader | Complex President & L Owner | IT Business Financial Wellness Coach | Mentor
Other Named Fazlur Rahman
Frequently asked questions
We found 2 Fazlur Rahman's email addresses
We found 1 Fazlur Rahman's phone numbers
Fazlur Rahman's social media include: Linkedin,
Fazlur Rahman works for NTT Ltd.
Fazlur Rahman's role in NTT Ltd. is Technical Support Analyst 1St Line
Fazlur Rahman works in the industry of IT Services and IT Consulting
Fazlur Rahman's colleagues are Denissa Lalitya,Gayathri Putcha,Julie Chevalier
Fazlur Rahman's latest job experience is Technical Support Analyst 1St Line at NTT Ltd.
Fazlur Rahman's latest education in Queen Mary University of London
