Fazmi Adjumain
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Fazmi Adjumain is a highly experienced and innovative professional with 16 years of work experience in call center, customer service, and client relationship management. Based in Sri Lanka, Fazmi has a proven track record of gaining the trust of customers through interacting with people from diverse backgrounds. With a qualified Call center manager skills and a passion for customer service, Fazmi is skilled in handling call center activities, client relationships, and complaint handling. Fazmi is a target-driven and passionate team player who excels in managing human resources.
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About
A well-presented, innovative and highly personable individual who has extensive and in-depth experience in Call center, customer service, client relationship management. Award winning Individual, able to gain the trust of customers by interacting with people from all backgrounds. Qualified Call center Manager with a proven track record. Willing to take on challenges and learn new skills. I am skilled and trained in handling all call center related activities, client relationships & complaint handling. Able to work under pressure, Target driven and passionate about customer service. Excellent team player & able to lead a team for common goals, managing human resources.
...See MoreWork Experience
Head Of Contact Center
Banking
Fazmi Adjumain's Professional Milestones
- Head Of Contact Center (2007-11-01~): Revitalized contact center operations to optimize efficiency, enhanced customer satisfaction, and enhance brand reputation.
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We found 1 Fazmi Adjumain's email addresses
Fazmi Adjumain's social media include: Linkedin,
Fazmi Adjumain works for Nations Trust Bank PLC
Fazmi Adjumain's role in Nations Trust Bank PLC is Head Of Contact Center
Fazmi Adjumain works in the industry of Banking
Fazmi Adjumain's colleagues are Sanjaya Senarath,Sanjaya Senarath,Kalani Silva
Fazmi Adjumain's latest job experience is Head Of Contact Center at Nations Trust Bank PLC