Federica Burresi, MSc, AIH
guest relations manager at the lanesborough@ The Lanesborough
Chelsea, Royal Kensington And Chelsea, United Kingdom
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Federica Burresi, MSc, AIH is a highly skilled receptionist with 13.4 years of experience. She is proficient in German literature, PowerPoint, communication, and English literature. With a strong background in hospitality and translation, Federica has worked in various roles, including Front Office Supervisor and Ihg Loyalty Champion. She has also gained experience in event management and customer service. Currently, Federica is working as a Receptionist at Casaglia B&B in the United Kingdom.
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Emails and Phone Numbers

@thelandmark.co.uk
@landmarklondon.co.uk
@landmarklondon.co.uk
@oetkercollection.com
+44 207259****
+44 207631****
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About

Receptionist at Casaglia B&B

Work Experience

The Lanesborough, London, SW1X 7TA, GB

Hospitality

230
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Federica Burresi, MSc, AIH's Professional Milestones

  • Front Office Supervisor (2021-09-01~): Implementing streamlined processes and optimizing operational efficiency, resulting in increased guest satisfaction and reduced wait times.
  • Event Management Intern (2018-09-01~2018-10-01): Successfully orchestrated cross-functional events, delivering memorable experiences for participants and stakeholders.
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Education

英国谢菲尔德哈莱姆大学
英国谢菲尔德哈莱姆大学

International Hospitality Management

2017-2019
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