IT Consultant@ South Carolina Public Employee Benefit Authority
Columbia, South Carolina, United States
Felicia Johnson
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Webster University
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Tell me more about Felicia Johnson?
FlashIntel GPTFelicia Johnson is an experienced Information Technology Consultant with 16.5 years of work experience. She has a strong skill set in Microsoft Office, customer service, training, process improvement, leadership, troubleshooting, and management. Felicia has worked at various organizations, including the South Carolina Public Employee Benefit Authority and BlueCross BlueShield of South Carolina. She is skilled in analytical skills, databases, documentation, team building, and servers. Felicia holds a Master of Arts degree in Information Technology from Webster University. She is based in the United States.
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About
Experienced Information Technology Consultant with a demonstrated history of working in the government administration industry. Skilled in Analytical Skills, Databases, Documentation, Team Building, and Servers. Strong information technology professional with a Master of Arts (MA) focused in Information Technology from Webster University.
Work Experience
IT Consultant
Government Administration
Felicia Johnson's Professional Milestones
- Technical Support Specialist (2010-03-01~2016-09-01): Providing expert technical support, resolving customer issues and exceeding client expectations.
- Customer Service Representative (2007-04-01~2010-03-01): Provided customer satisfaction and resolved inquiries promptly, resulting in increased customer satisfaction and loyalty.
Education
Masters,
Master Of Arts
2015-2017Skill
Microsoft Office
Customer Service
Training
Process Improvement
Leadership
Troubleshooting
Management
Visio
Software Documentation
Team Building
Microsoft Excel
Access
Analysis
Outlook
Active Directory
Windows Server
Technical Support
Business Analysis
Research
Strategic Planning
Networking
Servers
Hardware
System Administration
Documentation
Testing
Information Technology
It Management
Social Media
Sql
Call Centers
Sdlc
Windows
Hdi Support Center Analyst
Citrix Xenapp
Cisco Vpn
Avaya Ip Telephony
Oracle Sql Developer
Zlinux
Virtual Office
Sharepoint
Databases
Disaster Recovery
Microsoft Sql Server
Insurance
Business Process Improvement
Certification
Colleagues
Steve Heisler
Vice President Compensation And Benefits
Georgia Gillens
procurement director at south carolina public employee benefit authority
Angela Warren
director of information services at south carolina public employee benefit authority
Tiffany Johnson, MBA
Program Manager II
David Quiat
Director Of Procurement
Other Named Felicia Johnson
Frequently asked questions
We found 2 Felicia Johnson's email addresses
We found 2 Felicia Johnson's phone numbers
Felicia Johnson's social media include: Linkedin,
Felicia Johnson works for South Carolina Public Employee Benefit Authority
Felicia Johnson's role in South Carolina Public Employee Benefit Authority is IT Consultant
Felicia Johnson works in the industry of Government Administration
Felicia Johnson's colleagues are Steve Heisler,Georgia Gillens,Angela Warren
Felicia Johnson's latest job experience is IT Consultant at South Carolina Public Employee Benefit Authority
Felicia Johnson's latest education in Webster University
