Felicia Rhodes, MBA

Offering a Master's education and over 15 years of experience leading teams and assisting executives, managers, customers and sales teams while promoting the implementation of innovative ideas and problem solving strategies that drive change and motivate individuals. Excellent communication and relationship skills focused on efficient and accurate task completion. Strong organization, time management and interpersonal skills drive my success. • Over 10 years in leadership roles and on leadership teams successfully engaging employees in innovative change, new business initiatives, self-accountability, extraordinary performance, opportunity identification and employee engagement. My employees post high engagement scores on annual surveys, resulting in tier 1 teams and near perfect team and leader engagement scores. • 10 years of project management experience, incorporating new policies and procedures and creating efficiencies across multiple lines of business. • 15 years of administrative experience including; presentation preparation, team recognition, training, professional development, recruiting and budget preparation. • 15 years of analytical experience with exceptional Microsoft Excel skills. • Over 5 years monitoring and researching fraudulent expenses, employee time card/paycheck discrepancies, and breaches in procedures; while, strategizing ways to reduce loss, and ensuring compliance to SOP’s.