Felicia Washington

Hello, I am Felicia Washington an experienced IT Business Analyst. With over a decade of experience in Information Technology as a Senior Business Systems Analyst and a Quality Assurance Analyst in Banking, Finance, Insurance and Travel industries. My experience has allowed me to fully understand all aspects of the project lifecycle. I have the ability to see the big picture and understand the processes required to execute a successful project. I am highly skilled in utilizing cross-functional expertise to build and maintain strong client relationships and develop business strategies. I have worked on multiple large multi-million dollar product implementations as the Test Lead. I have collaborated with business partners to implement new e-commerce products functioning as the SRUM master and Senior Business Analyst. My expertise includes - Facilitating business requirement sessions - Creating and maintaining backlogs in JIRA - Developing user stories and flow charts. - Creating and executing test plans, test scripts, and test cases I have worked independently on multiple projects, establishing timelines and deliverables and have utilized the SCRUM / Agile methodology which included scheduling JAD sessions, sprints, and creating user stories Life outside work I enjoy reading and traveling. Next Steps Currently working on SCRUM master certification Contact Information [email protected]