Felipe Gomes
Senior IT Analyst | Group VO@ Votorantim
Sao Paulo, Sao Paulo, Brazil
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Felipe Gomes is a professional with 4.8 years of work experience in various roles. He has expertise in processes, monitoring, complaints, help desk, telecomunicacoes, computers, backlog, ITIL, and Cobit. Felipe has worked as an Analyst Field Ll at Diretoria de Ensino Regiao Leste 2, a Junior Support Analyst at Dell Technologies, a Junior Support Analyst at Sitel Group, and a Rede Analyst at Telefonica. He is skilled in ITIL and Cobit. Felipe is based in Sao Paulo, Brazil.
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Emails and Phone Numbers

@dell.com
@votoran.com.br
@vr.com.br
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About

Profissional com conhecimentos em - Processos - Monitoramento - Gestão de Crises - Help Desk - Telecomunicações - Redes de Computadores - Backlog - ITIL e Cobit Graduando em Gestão de TI pela UNIP

Work Experience

Rua Amauri 255, São Paulo, SP, 01448-000, BR

Financial Services

24493
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Felipe Gomes's Professional Milestones

  • Junior Support Analyst (2020-05-01~2021-11-01): Provided expert guidance and guided team to achieve high satisfaction scores and exceed expectations.
  • Analista Field Ll (2021-12-01~): Optimized business processes and improved efficiency by implementing a cutting-edge analytical software.
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Education

ETEC - Escola Técnica Estadual de São Paulo
ETEC - Escola Técnica Estadual de São Paulo

Desenvolvimento De Sistemas

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