felister wambui
Customer Experience Executive@ Safaricom PLC
Nairobi County, Kenya
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Felister Wambui is a highly skilled professional with 11.6 years of experience in leadership, banking, employee engagement, sales, telecommunications, negotiation, team leadership, finance, strategic planning, talent management, Microsoft Office, Microsoft Excel, marketing, employee relations, risk management, credit, training, time management, customer service, management, project management, and performance management. Based in Kenya, Felister holds a bachelor's degree in human resource management and has over three years of experience in customer experience executive roles. He has demonstrated excellent management skills, excellent interpersonal, communication, and organizational skills, and is capable of working independently or as part of a team.
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Emails and Phone Numbers

@safaricom.co.ke
@barclays.com
+44 302255****
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About

Am a bachelor’s degree holder in human resource management. Have over three years’ experience in customer experience executive role where i have demonstrated management skills, excellent interpersonal, communication and organizational skills. Able to work on own initiative or part of a team competently.

Work Experience

Waiyaki Way, Westlands, Nairobi, Nairobi, P.O. Box 66827, 00800, Nairobi , KE

Telecommunications

12282
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felister wambui's Professional Milestones

  • Recovery Officer (2015-02-01~): Strengthened recovery efforts, resulting in increased efficiency and improved patient satisfaction.
  • Customer Experience Executive (2018-01-01~): Improving customer satisfaction through strategic initiatives and solutions.
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Education

Moi University
Moi University

Human Resources Management,

Bachelors

2009-2013