Felix Cabeza
Service Desk Analyst@ Vistana Signature Experiences
Orlando, Florida, United States
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Felix Cabeza is an experienced technical support professional with 18.6 years of work experience. He has a strong skill set in active directory, Microsoft Exchange, system administration, troubleshooting, and more. Felix has worked in various roles, including Service Desk Analyst at Vistana Signature Experiences and Helpdesk Support Analyst at Electronic Arts (EA). He also has experience as a Technical Support Representative at Contact Centers of America and Promo Only. Felix is based in Orlando, Florida and has a background in software installation, network wiring, and network wiring.
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+1 407903****
+1 407468****
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About

June 2012 – April 2014 (1 year 11 months)Orlando, Florida Area ... Registered Trainee Appraiser ... Travel to subject properties for personal inspection. Perform...

Work Experience

9002 San Marco Ct., Orlando, Florida, 32819, US

Hospitality

1061
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Felix Cabeza's Professional Milestones

  • Technical Support Rep (2006-11-01~2007-10-01): Provided exceptional customer service, helping them achieve their business objectives through efficient troubleshooting and problem resolution.
  • Helpdesk Support Analyst L1 (2012-06-01~2014-04-01): Provided comprehensive technical assistance, resolving customer concerns and resolving issues promptly.
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