Ferdinand Mercado
Patient Services Manager@ Compass Group USA
New Britain, Connecticut, United States
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Ferdinand Mercado is an experienced professional with 8.6 years of work experience in customer service, catering, restaurant management, Microsoft Word, and inventory management. He recently graduated from Charter Oak State College with a Bachelors degree in Organizational Leadership. Ferdinand has worked in the hospitality industry for 14 years, focusing on people relations and building cohesive cooperation. He has applied a culture of accountability to every position he has held and sought to mentor and mold employees and colleagues. Ferdinand is dedicated to impacting and crafting future leaders by engaging with them and understanding their goals.
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Emails and Phone Numbers

@compass-usa.com
@compassgroupcareers.com
+1 704328****
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About

I recently graduated from Charter Oak State College with a Bachelors degree in Organizational Leadership. Prior to this, I worked for 14 years in the hospitality industry. While employed as Kitchen Manager at Olive Garden I focused on people relations and stressed cohesive cooperation for my employees. I have applied a culture of accountability to every position I have held in my career and sought to mentor and mold employees and colleagues. I want to impact and craft future leaders by engaging with them and understanding what they ultimately desire.

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Work Experience

2400 Yorkmont Road, Charlotte, North Carolina, 28217, US

Food and Beverage Services

51975
Phone
+1 7043284000
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Ferdinand Mercado's Professional Milestones

  • Patient Services Manager (2019-03-01~): Optimized patient experiences through data-driven strategies and implemented streamlined processes for improved efficiency and satisfaction.
  • Lead Line COOk (2015-03-01~2019-03-01): Delivered exceptional dishes, creating the best experiences for patrons and making memorable meals.

Education

Charter Oak State College
Charter Oak State College

Organizational Leadership,

Bachelors

2016-2018