Customer Service Manager@ J.Macêdo
Sao Paulo, Sao Paulo, Brazil
Fernanda Delatorre
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Universidade Paulista
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FlashIntel GPTFernanda Delatorre is an experienced Customer Service Coordinator with 17.6 years of work experience in the pharmaceuticals, chemicals, and consumer industries. She has a strong background in negotiation, pharmaceuticals, business planning, medical devices, and change control. Fernanda has worked at J.Macedo, Johnson & Johnson, and Firmenich, where she held various roles such as Customer Service Manager and Senior Customer Service Coordinator. She is skilled in program and project management and holds an MBA in Business Management from the University of California, Irvine. Fernanda is currently based in Sao Paulo, Brazil.
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About
Experienced Customer Service Coordinator with a demonstrated history of working in the pharmaceuticals, chemicals and consumer industries. Skilled in Negotiation, Pharmaceutics, Business Planning, Medical Devices, and Change Control. Strong program and project management professional with a MBA focused in Business Management from University of California, Irvine.
Work Experience
Customer Service Manager
Food and Beverage Manufacturing
Fernanda Delatorre's Professional Milestones
- Customer Service Analyst (2006-03-01~2010-06-01): Provided comprehensive support to customers, enhancing overall satisfaction and loyalty.
- Customer Service Manager (2019-04-01~): Developed and implemented effective customer service strategies to enhance customer satisfaction and loyalty.
Education
Skill
Pharmaceutical Industry
Gmp
Sap
Cadeia De Fornecedores
Pharmaceutical Sales
Sop
Cross Functional Team Leadership
Regulatory Affairs
Supply Chain
Validation
Medical Devices
Pharmaceutics
Six Sigma
Process Improvement
Change Control
Fda
Capa
Quality Assurance
Quality Auditing
Strategic Thinking
Analytical Chemistry
Itil
Microsoft Office
Hplc
Microsoft Excel
Seis Sigma
Melhoria De Processos Empresariais
Melhoria De Processos
Planejamento Empresarial
Certification
Colleagues
Other Named Fernanda Delatorre
Frequently asked questions
We found 3 Fernanda Delatorre's email addresses
Fernanda Delatorre's social media include: Linkedin,
Fernanda Delatorre works for J.Macêdo
Fernanda Delatorre's role in J.Macêdo is Customer Service Manager
Fernanda Delatorre works in the industry of Food and Beverage Manufacturing
Fernanda Delatorre's colleagues are Luiz Pretti,Amir Ali Jatoi,Andréia Fukuda
Fernanda Delatorre's latest job experience is Customer Service Manager at J.Macêdo
Fernanda Delatorre's latest education in Universidade Paulista
