adoption and change management manager at sgs@ SGS
Madrid, Madrid, Spain
Fernando Granda Pardo de Santayana
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FlashIntel GPTFernando Granda Pardo de Santayana is an experienced IT Service Management professional with 12.3 years of work experience. He has a strong skill set in ITIL, English, incident management, and change management. Fernando has worked in various companies and has a deep interest in continuous improvement in incident, problem, and change management. He has held positions such as Digital Transformation Manager, Process and Cx Manager, Service Planner, and Csc Coordinator. Fernando is currently working at Afianza Asesores in Spain as a Digital Transformation Manager.
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About
I am working in the IT Service Management field. I have been in several companies and I have now a wide overview. I am interested in the continual improvement of the Incident, Problem and Change Management
Work Experience
adoption and change management manager at sgs
International Trade and Development
Fernando Granda Pardo de Santayana's Professional Milestones
- Scc And Sdm For Planeo, Prisa (2012-05-01~2014-01-01): Effectively managed and facilitated the coordination of flight operations, ensuring seamless functionality and customer satisfaction.
- Csc COOrdinator (service Desk COOrdinator) (2015-02-01~2016-03-01): Streamlined and optimized processes, resulting in increased efficiency and improved response time.
Education
Digitalización De Recursos Humanos,
10,
Soft Skills,
Agile Organization,
Hr Innovation & Tools
1640995200-1640995200Skill
Itil
English
Incident Management
Incident Analysis
Change Management
Powerpoint
Sla
Cmmi
German
Excel
Project Management
Google Analytics
Photoshop
Service Desk
Web Content
Wordpress
Cmdb
Dutch
Management
Team Leadership
Business Strategy
Microsoft Office Project 2010
Community Management
Sdm
Java
It Service Management
Team Management
Microsoft Office
Business Intelligence
Web Analytics
Visio
Premiere
Illustrator
Sharepoint
Uml
Aris
Service Management
Service Delivery
It Management
It Strategy
Certification
Colleagues
Other Named Fernando Granda Pardo de Santayana
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Fernando Granda Pardo de Santayana works for SGS
Fernando Granda Pardo de Santayana's role in SGS is adoption and change management manager at sgs
Fernando Granda Pardo de Santayana works in the industry of International Trade and Development
Fernando Granda Pardo de Santayana's colleagues are Fernando Juarez Salirrosas,Ambrose Vance,xzczx asd
Fernando Granda Pardo de Santayana's latest job experience is adoption and change management manager at sgs at SGS
Fernando Granda Pardo de Santayana's latest education in The Valley Digital Business School
