Fernando Gandarilla
Waubonsee Community College
Tell me more about Fernando Gandarilla?
Fernando Gandarilla is a dedicated customer service manager with 20 years of experience, with 15 years of telecommunications experience. He has a strong focus on credit and risk review and fraud analysis. Fernando consistently achieved record-high customer satisfaction rankings and improved operational turnaround while making recommendations and implementing new processes. He has worked in various roles, including Hub Operations Supervisor at United Ground Express and Station Operations Manager at Prospect Airport Services, Inc. Fernando is based in the United States.
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About
Dedicated customer service manager with 20 years of customer service and experience, with 15 years of telecommunications experience, with an emphasis of credit and risk review, and fraud analysis. Consistently achieved record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations, while simultaneously making recommendations and implanting new processes.
Work Experience
Hub Operations Supervisor
Airlines and Aviation
Fernando Gandarilla's Professional Milestones
- Passenger Service Agent (2016-03-01~2018-11-01): Improving customer satisfaction by enhancing their mobility and efficiency through efficient maintenance and support.
- Supervisor, Payment And Collections Customer Advocacy Team (2005-03-01~2018-10-01): Supporting the payment and collections team, fostering a positive work environment, and fostering a positive social environment.
Education
English As A Second Language
1999-2001Skill
Microsoft Office
Customer Service
Leadership
Management
Microsoft Word
Microsoft Excel
Research
Sales
Training
Team Building
Customer Satisfaction
Outlook
Telecommunications
Social Media
Time Management
Hard Working
Bilingual
Data Entry
Teaching
Windows
English
Customer Experience
Quick Learner
Self Reliant
Motivated
Windows Explorer
Multitasker
Attention To Detail
#teamwork
Powerpoint
Coaching
Team Leadership
Customer Retention
Teamwork
Problem Solving
Critical Thinking
Operations Planning
Risk Managment
Negotiaton Skills
Operations Reserach
Certification
Colleagues
Fatima N.
passionate about serving and helping people while creating a positive experience in their lives founder of fundación rayitos de luz y esperanza non-profit organization
Rich Myers
general manager faroz at united ground express
Laura Ujlaki
gm ord uge - alaska contract below wing operations
Matthew DuBrey
General Manager
Fred "Bo" Miller III
General Manager
Other Named Fernando Gandarilla
Frequently asked questions
We found 4 Fernando Gandarilla's email addresses
Fernando Gandarilla's social media include: Linkedin,
Fernando Gandarilla works for United Ground Express
Fernando Gandarilla's role in United Ground Express is Hub Operations Supervisor
Fernando Gandarilla works in the industry of Airlines and Aviation
Fernando Gandarilla's colleagues are Fatima N.,Rich Myers,Laura Ujlaki
Fernando Gandarilla's latest job experience is Hub Operations Supervisor at United Ground Express
Fernando Gandarilla's latest education in Waubonsee Community College