workforce coordinator at webhelp guatemala@ Webhelp
Guatemala City, Guatemala, Guatemala
Fernando Maldonado
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Universidad Galileo
Real-Time AI Research
FlashIntel GPT
Tell me more about Fernando Maldonado?
FlashIntel GPTFernando Maldonado is a highly experienced Reporter Analyst with 17.2 years of work experience. He possesses a wide range of skills including team leadership, data analysis, and call centers. Currently, he works at TELUS International Central America in Guatemala City. Throughout his career, he has held various positions at TELUS International Central America, including Wfm Supervisor and Workforce Lead. Fernando has a strong background in customer service, technical support, and workforce management. He is proficient in using tools such as KPI Dashboards and Microsoft Excel.
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Emails and Phone Numbers
About
Reporter Analyst at TELUS International Central America
Work Experience
workforce coordinator at webhelp guatemala
WFM Supervisor
WFM Analyst
Outsourcing and Offshoring Consulting
Fernando Maldonado's Professional Milestones
- Workforce Lead (2016-02-01~2021-04-01): Optimized team productivity and productivity through effective recruitment and training strategies.
- Real Time Analyst (2010-05-01~2012-07-01): Leveraging advanced data analytics, optimizing processes, and maximizing efficiency in real-time operations.
Education
Skill
Team Leadership
Data Analysis
Analysis
Call Centers
Outsourcing
Reporting And Analysis
Kpi Dashboards
Microsoft Excel
Customer Service
Customer Satisfaction
Customer Support
Technical Support
Workforce Management
Management
Data Management
Bpo
Process Improvement
Team Management
Certification
Colleagues
Durlie Johana Tobon Tamayo
product owner | agile project management | certified scrummaster | innovation | planning
Katherine Chieng
Ecommerce Business Owner
Elright Remi Smith
owner and head trainer at school of hard knox
Afeez Lateef
Business Owner
Yousra Abed
ENSSEA Student / Community Manager / Owner of GalleryOfYous Shop
Other Named Fernando Maldonado
Frequently asked questions
We found 2 Fernando Maldonado's email addresses
Fernando Maldonado's social media include: Linkedin,
Fernando Maldonado works for Webhelp
Fernando Maldonado's role in Webhelp is workforce coordinator at webhelp guatemala
Fernando Maldonado works in the industry of Outsourcing and Offshoring Consulting
Fernando Maldonado's colleagues are Durlie Johana Tobon Tamayo,Katherine Chieng,Elright Remi Smith
Fernando Maldonado's latest job experience is workforce coordinator at webhelp guatemala at Webhelp
Fernando Maldonado's latest education in Universidad Galileo
