Fernando Martinez
Customer Care Advocate@ AT&T
Mexico
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Fernando Martinez is a customer care enthusiast with 15.3 years of experience. Based in Mexico, he has worked in various roles, including Customer Care Advocate at AT&T and Instructor at Planet English. He has also served as Operations Supervisor and Team Head at Boomsourcing. Fernando is passionate about helping others achieve their goals and strives to make a positive impact in his work.
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Emails and Phone Numbers

@att.com
@attws.com
@att.com
@attws.com
+1 800288****
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About

I have always been an enthusiast for customer care. Many of my jobs had to do with fulfilling customers' requests and solving their concerns/needs. I find joy in helping others achieve their goals and I will do whatever it takes to make sure you make it to your goals and beyond.

Work Experience

208 S. Akard Street, Dallas, TX, 75202, US

Telecommunications

172819
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Fernando Martinez's Professional Milestones

  • Instructor (2018-08-01~2020-06-01): Developed and expanded a comprehensive curriculum to support students' learning and development.
  • Customer Care Advocate (2020-11-01~): Implementing impactful customer treatment strategies to enhance customer satisfaction and loyalty.
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Education

BYU-Pathway Worldwide
BYU-Pathway Worldwide2015