Local Facilities Management@ Atento
Guatemala
Fernando Orellana
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Tell me more about Fernando Orellana?
FlashIntel GPTFernando Orellana is a highly experienced professional with 15.5 years of work experience. He has a strong skill set in team management, business analysis, and vendor management. Currently, he works as a Workforce Manager at Atento de Guatemala, S.A. in Guatemala. Throughout his career, he has held various positions at Atento Centroamerica, including Nearshore Wfm Manager and Wfm Analyst. Fernando's expertise lies in process improvement, customer satisfaction, and forecasting. He is a valuable asset in the field of telecommunications and service delivery.
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Emails and Phone Numbers
About
Workforce Manager at Atento de Guatemala, S.A.
Work Experience
Local Facilities Management
Outsourcing and Offshoring Consulting
Fernando Orellana's Professional Milestones
- Wfm Analyst (2011-02-01~2014-12-01): Implementing data-driven strategies to optimize business performance and drive innovation in RFMS systems.
- Local Facilities Management (2014-12-01~): Streamlined the operations of local facilities, optimizing efficiency and ensuring customer satisfaction.
Skill
Team Management
Business Analysis
Analysis
Call Centers
Vendor Management
Process Improvement
Customer Satisfaction
Forecasting
Telecommunications
Service Delivery
Certification
Colleagues
Sandra Kawasaki
Product Owner | Projetos | UX |
Javier G.
owner and administrator of comcentro comunicaciones multimarca
Iara Aparecida Milani
Gerente de Projetos | Product Owner | Análise e desenvolvimento de sistemas | Agile Explore | Lógica e Programação | Big Data & Analytics | Blockchain Advanced | Custumer Experience | Gestão de Pessoas | CRM| B2B
Alexandre Ferreira
Owner
Rodrigo Abaunza moreno
project manager pmi pmo methodology prince2 agile® scrummaster® csm® product owner ® cpo® bogotá- brussels
Other Named Fernando Orellana
Frequently asked questions
We found 2 Fernando Orellana's email addresses
Fernando Orellana's social media include: Linkedin,
Fernando Orellana works for Atento
Fernando Orellana's role in Atento is Local Facilities Management
Fernando Orellana works in the industry of Outsourcing and Offshoring Consulting
Fernando Orellana's colleagues are Sandra Kawasaki,Javier G.,Iara Aparecida Milani
Fernando Orellana's latest job experience is Local Facilities Management at Atento
