Fiammetta Macchi
Customer Service Advisor@ Trip.com
Dubai, United Arab Emirates
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Fiammetta Macchi is a highly experienced Front of House Waitress with 3 years of experience in the hospitality industry. She has worked at DoubleTree by Hilton in Dunblane as a Food and Beverage assistant and has a passion for customer service. Fiammetta is detail-oriented, organized, and hardworking. She has a strong background in customer service and has worked at Trip.com in Singapore and DoubleTree by Hilton in Dunblane Hydro. Fiammetta is currently based in the United Arab Emirates.
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Emails and Phone Numbers

@ctrip.com
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About

I graduated with a First class Honour Degree in Modern Languages and Business studies at the University of Stirling. I am working as Front of House Waitress for Chianti Restaurant with 3 years of experience in the hospitality industry. I have previously worked at DoubleTree by Hilton in Dunblane as Food and Beverage assistant and from there I understood my passion for customer service. I am very motivated, with an engaging personality and flexible approach. I am detail-oriented, very organised and hardworking.

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Work Experience

Singapore, Singapore, SG

Software Development

799
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Fiammetta Macchi's Professional Milestones

  • Waitress (2021-04-01~2023-01-01): Inspiring and resolving customer issues efficiently, creating a welcoming experience for all guests.
  • Food And Beverage Assistant (2019-03-01~2020-10-01): Provided exceptional service and exceeded customer expectations for improved customer satisfaction.
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Education

University of Stirling
University of Stirling

Modern Languages And Business

2018-2022