Fierania Susanti

Hello! My name is Fierania Susanti, and I have gained valuable professional experience in various roles within the hospitality and marketing industries. Allow me to provide you with a brief overview of my background and accomplishments. As a Barista at PT Sari Coffee Indonesia, I excelled in customer engagement, increasing average transactions by 5% and implementing effective cross-selling strategies. I also contributed to a 6.8% rise in merchandise sales through visual merchandising techniques. In my role as a Crew Part Time at PT Mega Mahadana Hadiya, I focused on efficiency, upselling, and cross-selling, while handling cash transactions accurately. During my internship at Century 21 Indonesia, she conducted research, identified target audiences, and supported digital marketing campaigns. I am possess strong communication skills, market analysis abilities, and a dedication to excellence.