Fiona Brown
Tell me more about Fiona Brown?
Fiona Brown is a highly experienced professional with over 20 years of expertise in information technology and business process domains. She has a strong analytical and interpersonal skills, with a focus on achieving target outcomes within operational constraints. Fiona is skilled in stakeholder management, solution architecture, business analysis, and requirements analysis. She has worked at reputable companies such as NAB and Telstra, where she held senior positions in research and analytics, IT business analysis, and call center consulting. Fiona is known for her ability to balance tactical and strategic solutions and her ability to prioritize delivery backlogs.
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About
I am a self-motivated professional with strong analytical and interpersonal skills acquired over 20+ years’ of working across information technology and business process domains within the telecommunications and banking industry. I have gained experience through various projects that enables me to achieve target outcomes within operational constraints. I have the ability to balance and assess tactical versus strategic solutions and I am experienced at prioritizing and maintaining a delivery backlog. I have demonstrated experience in requirements gathering, gap analysis, problem solving and workshop facilitation. I am highly effective in building strong client relationships as well as working cohesively in a team to deliver business outcomes.
...See MoreWork Experience
Senior Analyst
Senior Business Analyst
Banking
Fiona Brown's Professional Milestones
- Call Centre Consultant (1995-05-01~1997-01-01): Provided personalized care and guidance to diverse customers, providing exceptional customer experiences.
- Senior Business Analyst (2004-05-01~2005-07-01): Optimized data acquisition strategies, driving strategic insights for informed decision-making and maximizing business performance.
Skill
Stakeholder Management
Solution Architecture
Business Analysis
Sdlc
Requirements Analysis
Vendor Management
Telecommunications
Requirements Gathering
Project Delivery
Business Requirements
Business Process
Agile Methodologies
Siebel
Business Process Improvement
Integration
Quality Center
Business Case
Service Delivery
Waterfall
It Strategy
User Acceptance Testing
Pmo
Software Project Management
Enterprise Architecture
Data Migration
Business Process Design
Agile Project Management
Business Transformation
Project Portfolio Management
Release Management
Certification
Colleagues
A K Arora
product owner at national australia bank | nab honouree 2021
Jacob Vincent
Senior Consultant | Product Owner
Chantelle Harb
Senior Consultant, Marketing Campaigns - Home Owner & Broker Marketing at NAB
Gena Laholat
Product Owner
Anthony Rippel
Business Owner
Other Named Fiona Brown
Frequently asked questions
We found 3 Fiona Brown's email addresses
Fiona Brown's social media include: Linkedin,
Fiona Brown works for NAB
Fiona Brown's role in NAB is Senior Analyst
Fiona Brown works in the industry of Banking
Fiona Brown's colleagues are A K Arora,Jacob Vincent,Chantelle Harb
Fiona Brown's latest job experience is Senior Analyst at NAB