Fiona Forster
quality & risk manager at balfour beatty rail power systems@ Balfour Beatty Rail Power Systems
Greater Glasgow Area
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Fiona Forster is a motivated and innovative Chartered Quality Professional with 23.7 years of experience. She specializes in performance management, business analysis, and process management. Fiona has worked in various business sectors, primarily in customer-facing management roles. She has expertise in performance management, business analysis, project management, complaints handling, ISO9001 quality management systems, environmental management systems, and lead auditing. Fiona has held positions such as Quality Manager, Management Systems Manager, Improvement Manager, Consultant and Trainer, and Complaints Compliance Advisor. She is currently working as a Quality Manager in the Operations department.
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Emails and Phone Numbers

@balfourbeatty.com
@thetweedies.org
@balfourbeattyus.com
+44 404875****
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About

Motivated and innovative Chartered Quality Professional with proven skills in organisational evaluation, planning and delivering process redesign & improvement. Experienced in a diverse range of business sectors principally in customer-facing management roles. Specialties: Performance Management Business analysis & Process Management Project Management Complaints Handling ISO9001 Quality Management Systems ISO14001 Environmental Management Systems EFQM & PSIF Lean Principles Management Systems Lead Auditor

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Work Experience

AM BAHNHOF 12 Stuttgart, DE

Construction

18
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Fiona Forster's Professional Milestones

  • Assurance Auditor: Implementing a comprehensive audit process to ensure compliance and mitigate risk provided valuable insights.
  • Management Systems Manager (2013-06-01~2020-08-01): Streamlined and optimized management systems, enhancing efficiency and accuracy in data management.
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Education

University of Stirling
University of Stirling

Total Quality Management And Business Excellence

2003-2006