First Tier IT Support Engineer@ ROCK
Cardiff, Cardiff, United Kingdom
Fiona Russell
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FlashIntel GPTFiona Russell is a highly experienced professional with 12.5 years of work experience. She has worked at ROCK in various roles, including Client Success Lead, Senior Client Relations Executive, and 2nd Tier Advanced IT Support Engineer. Fiona has also worked as a Senior Client Relations Executive and a 2nd Tier Advanced IT Support Engineer. She has a strong background in IT services and consulting, with a focus on areas such as customer service, consulting, and IT support. Fiona is currently based in Cardiff, Wales, United Kingdom.
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Emails and Phone Numbers
Work Experience
Client Success Lead
First Tier IT Support Engineer
Senior Client Relations Executive
2nd Tier Advanced It Support Engineer
1st Tier It Support Engineer
IT Services and IT Consulting
Fiona Russell's Professional Milestones
- First Tier IT Support Engineer (2013-08-01~2014-12-01): Streamlined IT support processes, leading to increased efficiency and increased customer satisfaction.
- Client Success Lead (2019-05-01~): Driving client satisfaction and conversion through personalized personalized solutions.
Certification
Colleagues
Andy Murtagh MSc MBCS
Director Of Technology
Craig Warren
service transition manager at rock
Gethin Merilaht
Business Development Director
Ian Elsbury
Managing Director
Dan Hunt
digital marketing manager with proven experience in seo crm content marketing email marketing and reporting on business analytics 💻 ensuring businesses thrive in the ever-expanding digital landscape 📈
Other Named Fiona Russell
Frequently asked questions
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Fiona Russell's social media include: Linkedin,
Fiona Russell works for ROCK
Fiona Russell's role in ROCK is First Tier IT Support Engineer
Fiona Russell works in the industry of IT Services and IT Consulting
Fiona Russell's colleagues are Andy Murtagh MSc MBCS,Craig Warren,Gethin Merilaht
Fiona Russell's latest job experience is First Tier IT Support Engineer at ROCK
