customer success analyst | associate product manager | product manager@ Checklist Fácil
Florianópolis, Santa Catarina, Brazil
Flavia Barros
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SENAI/SC - Serviço Nacional de Aprendizagem Industrial
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FlashIntel GPTFlavia Barros is a highly experienced professional with over 6.6 years of work experience in the technology field. Based in Brazil, she has a strong background in customer service and continuous improvement. Flavia is skilled in using WhatsApp, chatbot, and telephone networks, as well as in team leadership and conflict management. She is also proficient in Scrum, Kanban, Canvas, Jira, and Miro. Flavia has worked in various roles, including Customer Success Analyst, Associate Product Manager, and Onboarding Specialist. She has also gained experience in product management and customer support.
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About
Sou pós-graduada em gestão ágil de projetos e possuo mais de três anos de experiência na área de tecnologia, com foco no sucesso do cliente e melhoria contínua do produto. • Especialista em atendimento ativo e reativo por meio de WhatsApp, chatbot e ligações telefônicas; • Experiência em relacionamento com equipes, liderança, gestão de indicadores e gerenciamento de conflitos; • Expertise em Scrum, Kanban, Canvas, Jira e Miro; • Experiência em onboarding de novos clientes e consultoria. • Product Management (cursando) • Inglês (cursando) 📧[email protected] 📱 (48) 985055020
...See MoreWork Experience
customer success analyst | associate product manager | product manager
Software Development
Flavia Barros's Professional Milestones
- customer success analyst | associate product manager | product manager (2022-10-01~): Driving a successful product strategy to maximize customer satisfaction and drive product success.
- Onboarding Specialist (2021-03-01~2022-10-01): Implemented comprehensive onboarding programs to enhance student achievement and enhance the overall learning experience.
Education
Gestão Ágil De Projetos
2018-2019Certification
Colleagues
Vinícius Gomes
software development manager na checklist fácil
Amanda Namie
Content Creator | Community Manager
Lucas Pereira
customer success manager | implementation analyst | customer experience
Rafael Abreu
cto | checklist fácil
Luciano Bastos Nunes
systems analyst | software developer | mobile developer | project manager
Other Named Flavia Barros
Frequently asked questions
We found 1 Flavia Barros's email addresses
Flavia Barros's social media include: Linkedin,
Flavia Barros works for Checklist Fácil
Flavia Barros's role in Checklist Fácil is customer success analyst | associate product manager | product manager
Flavia Barros works in the industry of Software Development
Flavia Barros's colleagues are Vinícius Gomes,Amanda Namie,Lucas Pereira
Flavia Barros's latest job experience is customer success analyst | associate product manager | product manager at Checklist Fácil
Flavia Barros's latest education in SENAI/SC - Serviço Nacional de Aprendizagem Industrial
