Tier 1 Service Desk Technician@ POWER Engineers
Hackensack, New Jersey, United States
Florentino Rios
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Saint Peter's University
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FlashIntel GPT
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FlashIntel GPTFlorentino Rios is a highly skilled and experienced computer and applications specialist with 24.5 years of work experience. He possesses strong analytical and organizational skills, along with expertise in various operating systems, hardware, Wi-Fi, LAN/WAN, and Web technologies. Florentino consistently achieves high management satisfaction by utilizing strengths in assertiveness, dependability, problem-solving, and efficiency. He has a positive and confident attitude, coupled with a strong work ethic, delivering results. Florentino has worked in various roles, including Tier 1 Service Desk Technician at POWER Engineers and Desktop and Help Desk Analyst at Montblanc.
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About
Diversified computer and applications specialist with strong analytical and organizational skills. Expertise in various Windows, Apple and Mobile operating systems, applications, hardware, Wi-Fi, LAN/WAN and Web technologies. Consistently achieves high management satisfaction utilizing strengths in assertiveness, dependability, problem solving and efficiency. A positive & confident attitude coupled with a strong work ethic, delivering results.
Work Experience
Tier 1 Service Desk Technician
IT Services and IT Consulting
Florentino Rios's Professional Milestones
- Desktop Support - Level Ii (1999-04-01~2008-05-01): Provided exceptional technical assistance, resolving complex issues and improving overall desktop performance.
- Desktop And Help Desk Analyst Ii (2011-07-01~2014-09-01): Provided efficient technical support and resolved technical issues, ensuring seamless user experiences.
Education
Business Administration,
Associates,
Associate Of Arts
1988-1990Skill
Customer Service
Microsoft Office
Windows
Sharepoint
Microsoft Excel
Microsoft Word
Sap
Training
Outlook
Troubleshooting
Powerpoint
Windows 7
Active Directory
English
Photoshop
Web Design
Management
Research
Teaching
Network Administration
Requirements Analysis
Apple Os
Merchandising
Sales
Sap Products
Android Os Devices
Certification
Colleagues
Nasiur Rahman
business owner at power engineers
Heather Westfall, PMP
project management professional pmp certified agile scrum master certified agile scrum product owner
Hendro Wu
Company Owner
Nikole Mills-Francisco
owner fuse technical services
michnowicz andrzej
business owner at power engineers
Other Named Florentino Rios
Frequently asked questions
We found 4 Florentino Rios's email addresses
We found 2 Florentino Rios's phone numbers
Florentino Rios's social media include: Linkedin,
Florentino Rios works for POWER Engineers
Florentino Rios's role in POWER Engineers is Tier 1 Service Desk Technician
Florentino Rios works in the industry of IT Services and IT Consulting
Florentino Rios's colleagues are Nasiur Rahman,Heather Westfall, PMP,Hendro Wu
Florentino Rios's latest job experience is Tier 1 Service Desk Technician at POWER Engineers
Florentino Rios's latest education in Saint Peter's University
