Florian Beka

PROFILE Five years of progressive experience in a fast paced 24/7 network environment, monitoring network traffic for over 100 customer sites across multiple time zones, troubleshooting downtime incidents, creating service tickets and meeting SLA requirements to achieve complete customer satisfaction. Seeking an opportunity as an IT professional where I can utilize my experience, education and career objectives to assist in information technology and computer networking enhancements. Immediate goals include completing the CCNA certification. ■ A knowledgeable IT specialist who has solid experience working hands on with today’s technology and utilizes this experience to perform tasks and assignments. ■ Install and configure CISCO routers and switches. ■ Proficient with ACLs, RIP, OSPF and EIGRP ■ Knowledge with PPP, HDLC, Frame-Relay, MPLS, VLSM, NAT ■ FTP, SNMP, SMTP, IMAP, and POP ■ Cisco Desktop Agent, Cisco WebEx, Cisco ASDM, Kiwi Enterprises, CA, E-Health, Nimsoft, ConnectWise, Procomm Plus, Support Logix, RDP, VPN, Kiwi Cat tools, WhatsUp Gold, Telnet, SecureCRT, LAN switching. Network design and implementation, IP Addressing, TCP/IP, LAN/WAN, Cisco Routers IOS. ■ Experience with A+ software and hardware components, troubleshoot PCs and hardware including CPUs, HardDrives, RAM, NICs, modems etc. ■ Strong skills in implementing, managing, troubleshooting: Microsoft Server 2003, Microsoft Exchange, Microsoft OS, Microsoft Office, Linux OS Releases, Active Directory Services, DNS, DHCP, Samba, Apache, FTP etc. ■ Strong Customer Service skills, Very well organized, Strong sense of urgency ■ Able to work independently and in a team environment, Problem solving ■ Project Planning, Presentation and Management skills, Excellent time management skills ■ Drawing layouts and designing plans using AutoCAD Software, VISIO, etc.