Fotios Kouratos
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FlashIntel GPTFotios Kouratos is a highly experienced professional with 23.3 years of work experience in various technical support roles. He has a strong skill set in Microsoft technologies, handling multiple projects, and handling high volume workloads. Fotios is known for his ability to handle multiple priorities and his expertise in troubleshooting and customer experience. He has worked for reputable companies such as Alorica and TTEC, where he has demonstrated his ability to provide exceptional service and deliver high-quality technical support. Fotios is based in Bulgaria and is passionate about innovation and futuristic ideas in the IT field.
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Emails and Phone Numbers
About
Hobbies: Computer hardware and assembly; Video gaming; Basketball; Table tennis; Cooking; Music; Movies. Also, I am eager to learn about new technologies related to the IT field. Fan of innovating technologies and futuristic ideas.
Work Experience
End User Support Specialist
Quality Lead
Outsourcing and Offshoring Consulting
Fotios Kouratos's Professional Milestones
- Player Support Specialist - Teleagent (2016-05-01~2016-11-01): Streamlined player support operations through proactive communication and targeted support strategies.
- End User Support Specialist (2018-08-01~2018-10-01): Provided efficient technical solutions, resolving customer issues promptly and ensuring smooth operations.
Skill
Microsoft Technologies
Handle Multiple Projects
Multi Task And Handle High Volume Workloads
Handle Multiple Priorities
Microsoft Office
Customer Experience
Windows
Windows Xp
Bpo
Troubleshooting
Call Centers
Service Delivery
Contact Centers
Help Desk Support
Workforce Management
Computer Hardware
Technical Support
Call Center Development
Laptops
Customer Satisfaction
Windows 7
Inbound Marketing
Certification
Colleagues
Euriah Jones
Business Owner
Dominque Smalls
Inspirational Business Owner
Ruben Compres
Owner
Gabriela Correa
Small Business Owner
Imani S.
Guidance Counselor | Ministry Of Education Technical And Vocational Training | Small Business Owner
Other Named Fotios Kouratos
Frequently asked questions
We found 3 Fotios Kouratos's email addresses
We found 1 Fotios Kouratos's phone numbers
Fotios Kouratos's social media include: Linkedin,
Fotios Kouratos works for Alorica
Fotios Kouratos's role in Alorica is End User Support Specialist
Fotios Kouratos works in the industry of Outsourcing and Offshoring Consulting
Fotios Kouratos's colleagues are Euriah Jones,Dominque Smalls,Ruben Compres
Fotios Kouratos's latest job experience is End User Support Specialist at Alorica
