François Gerard

Skilled in understanding complex business problems and offering creative solutions, i.e. Identify, develop and provide detailed analysis. I have conducted multiple missions of analysis for software integration and data migration by leading a small team of system and test analysts. Among others, my key strengths are a customer-focused and pragmatic approach, dedication to maintaining high quality standards. Good mix between vision and feasibility allowing me to cope within a fast moving environment. I hold a Master degree in Electronics from the University of Portsmouth (UK) which I achieved with merits. I have been working in the ICT industry for 20 years going through differents positions (Analyst Developer, Senior Business Analyst, Project leader, Scrum Master & Product Owner). Team-player, customer oriented and reliable. Experienced in a wide variety of business applications such as contract and claim management in Life and IARD Insurance application, Order entry, Customer Relationship Management, Business Intelligence and Operational Data Storage. Specialties: Scrum Master / Product Onwer (Agile) Business Analysis in various domains (Insurance (life and IARD), Telecoms, Institutions): Define with the business the solution in order to achieve project objectives. Help business to clarify and prioritize its business needs. Define the solution in all dimensions (organization, process, technology) within the architecture. Elaborate Requirement specifications Perform Gap analysis Project Management