Frances Baptiste

Summary of Qualifications * Over 5 years of experience in providing exceptional customer service in multiple major retail stores and a medical office environment which has developed into building strong communication skills in fast paced environments * Developed great team leadership, team building and problem solving skills through major projects and assignments by working collectively with diverse groups of people inside the classroom, as well as continuously learning to handle challenging situations in the work environment * Enhanced skills in Microsoft Word Processing, Power Point, & Excel * Acquired knowledge in OSCAR and working with Electronic Medical Records * Experience in working closely with higher levels of management to gain knowledge and understanding of how the business operates in order to continually learn ways to improve in diverse areas