Frances Rosa
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FlashIntel GPTFrances Rosa is a bilingual professional with 15.9 years of work experience. She is bilingual in Spanish and has a strong background in data management and data management. Frances has worked in various roles, including administrative assistant, front office coordinator, and senior customer service agent. She is skilled in front and back office management, scheduling appointments, and insurance and claims processing. Frances is known for her ability to handle stress and thrive under fast-paced environments. She is currently working as an Administrative Assistant and has previous experience in the healthcare industry.
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About
• Bilingual in Spanish, speak and write fluently • Working knowledge in IDX, EHR, Patterson Eaglesoft software programs • Proficient in Word, PowerPoint, Excel • Experience in data management • Experience with database, spreadsheet and desktop publishing • Phone etiquette • Medical and Dental scheduling • Lowered no show rate, created confirming, cancellation and no show verbiage templates • Managed over 65 scheduled dental appointments in a day. Including initial exam, treatments, sedations, hospitals, routine care • Lead in front office training and in customer service skills • Articulate and well-spoken • Front and back office management • Scheduling of – Doctor’s in-office meetings, Doctor to Doctor lunches, Doctor’s vacation schedule, Monthly staff meetings, Dental Consultant training sessions, and Employee schedule • Accounting knowledge • Treatment plan presentation • Insurance and claims processing; Dental claim submission and review • Insurance payment review and input • Referral deliveries meet and greets with other offices and Doctors; TV appearances; Managed office Facebook page • Excellent leader and team player • Manages stress really well, productive under fast passed environment; Love to multitask
...See MoreWork Experience
Office Administrator
Telecommunications
Frances Rosa's Professional Milestones
- Office Administrator: Streamlined office operations, increasing efficiency and productivity for the entire department.
- Senior Customer Service Agent (2007-12-01~2011-10-01): Implementing customer-centric strategies to enhance customer satisfaction and loyalty through effective communication and problem-solving skills.
Certification
Colleagues
Brian Shrieve
Small Business Owner | Operator
Burt Keltner
Chief Executive Officer | Administrator
Brian Mower
Owner Operator
Bennett Edelman
President | Owner | Operation
John Vardalas
Founder | Chief Executive Officer | Business Consultant | Professional Speaker
Other Named Frances Rosa
Frequently asked questions
Frances Rosa's social media include: Linkedin,
Frances Rosa works for or
Frances Rosa's role in or is Office Administrator
Frances Rosa works in the industry of Telecommunications
Frances Rosa's colleagues are Brian Shrieve,Burt Keltner,Brian Mower
Frances Rosa's latest job experience is Office Administrator at or
